7c77 Terms and Conditions
This document details all rules, conditions and user responsibilities that apply when using the 7c77 platform. Please read these terms carefully before registering on the site.
1 General Provisions and Introduction
7c77 is an online gaming and sports betting platform operated specifically for Bangladeshi users. In this document, "7c77", "we" or "platform" refers to the 7c77 service and all associated digital assets. "User" or "you" refers to any person who is registered on this platform or wishes to register.
These terms and conditions constitute a legally binding agreement between 7c77 and the user. These terms may change from time to time and any updated terms will be considered effective from the date of publication. The user is solely responsible for reviewing this page regularly.
To learn more about our organisation, read the About Us page, which covers the scope and goals of 7c77's services.
2 Eligibility and Age Requirement
2.1 Age Requirement
All casino and betting activities on 7c77 are available only to persons aged 21 or older. No person under 21 may create an account on this platform or conduct any financial transactions. For the purpose of age verification, 7c77 may request a national ID card or birth certificate at any time.
2.2 Geographic Eligibility
This platform is operated for Bangladeshi users. The user is responsible for confirming that participating in online gaming activities is lawful from their location. 7c77 reserves the right to close accounts of users accessing from regions where access is prohibited.
2.3 One Account Policy
Each individual may operate only one account. If a person creates multiple accounts, all accounts will be closed and any funds held in them may be forfeited.
3 Account Registration and Verification
3.1 Registration Process
When creating an account on 7c77, the user must provide accurate and complete information. If false or misleading information is provided, the account will be closed immediately. The mobile number provided at registration must be verified via OTP.
3.2 Account Security
Users are solely responsible for keeping their login credentials — username and password — completely confidential. The user is personally responsible for all activity conducted from their account. If unauthorised access is suspected, contact the 7c77 support team immediately.
3.3 KYC Verification
To withdraw above a certain amount or to access special benefits, identity verification (KYC) using a national ID card or passport may be required. 7c77 may request these documents at any time, and failure to provide them will result in restrictions on the account.
4 Deposit and Withdrawal Rules
4.1 Accepted Payment Methods
Deposits and withdrawals on 7c77 are currently supported via bKash, Nagad, Rocket and Upay. Only mobile banking accounts registered in the user's own name may be used. Transactions using third-party accounts are strictly prohibited.
4.2 Minimum Amounts
- Minimum deposit: ৳500 (per method)
- Minimum withdrawal: ৳800
4.3 Withdrawal Processing Time
Withdrawal requests are generally processed within 15 minutes to 2 hours. However, if verification is required or the system is under heavy load, it may take somewhat longer.
4.4 Transaction Verification
7c77 reserves the right to review and hold any suspicious or unusual transactions at any time. Under anti-money laundering policies, additional information may be requested for large transactions.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New members may receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. Example: a deposit of ৳1,000 adds ৳2,000 in bonus funds, bringing the total balance to ৳3,000. To withdraw bonus funds, a wagering requirement of 10 times the bonus amount must be completed — meaning a ৳2,000 bonus requires ৳20,000 in wagering.
5.2 Bonus Terms of Use
- A bonus may be claimed only once and is non-transferable.
- Bonus funds may be used to play all approved games, however certain games may be excluded from bonus wagering.
- If a withdrawal is requested before the wagering requirement is met, the bonus and any winnings derived from it will be cancelled.
- 7c77 reserves the right to suspend bonus privileges for any user if unusual betting patterns are observed.
5.3 VIP Cashback
The 7c77 VIP programme has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Cashback is awarded at each tier based on weekly net losses:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.3% weekly cashback
- Gold: up to 0.5% weekly cashback
- Platinum: up to 0.6% weekly cashback
- Diamond: up to 0.8% weekly cashback
Example: a Gold tier member who has a net loss of ৳20,000 in one week will receive ৳20,000 × 0.5% = ৳100 cashback. Cashback is credited directly to the account.
6 Gaming Rules
6.1 Fair Play Policy
All game outcomes on 7c77 are determined through an automated, impartial Random Number Generator (RNG). Users may not attempt to manipulate or influence this process in any way.
6.2 Technical Errors
If a software fault, server outage or technical issue causes an incorrect payout to be displayed, 7c77 reserves the right to declare that result void and correct the actual amount. Any winnings obtained by taking advantage of such an error may be cancelled.
6.3 Prohibited Activities
- Using automated bots or software to place bets is strictly prohibited.
- Placing opposing bets on the same event using multiple accounts (arbitrage) is not permitted.
- Abusing bonus terms or bonus hunting is prohibited.
- Participating in any fraudulent scheme in coordination with other users is prohibited.
7 Sports Betting Terms
7.1 Bet Acceptance
7c77 accepts bets on cricket, football and other sports. The platform has full authority to accept bets and change odds. Odds may change at any time before an event begins.
7.2 Result Determination
Sports event results will be determined based on the official announcements of the relevant international body (such as ICC, FIFA, etc.). 7c77's specific rules apply for abandoned or suspended matches.
7.3 Live Betting
7c77 will not be responsible for bets placed during a loss of internet connection or a technical issue that occurs during live betting. The user is responsible for ensuring a stable connection.
8 Data Protection and Privacy
7c77 ensures the highest level of security in collecting, storing and using users' personal information. All data transfers are secured using SSL encryption technology.
Full details of how user information is collected, processed and stored can be found in our Privacy Policy document. That policy is considered an integral part of these terms and conditions.
8.1 Sharing Information with Third Parties
User information will not be disclosed to third parties except where required by legal obligation or investigation. Sharing limited information with the relevant mobile banking provider for payment processing is unavoidable.
9 Responsible Gaming Policy
7c77 takes responsible gaming seriously. We believe that entertainment should be conscious, controlled and enjoyable. Gambling or betting should never be seen as a source of income.
Users can set their own deposit limits, loss limits and session limits. If anyone feels their gaming behaviour is getting out of control, please read our Responsible Gaming Guide, which describes self-exclusion and limit-setting procedures in detail.
9.1 Protection of Minors
It is the moral responsibility of every parent to prevent any person under 21 from accessing this platform. Parents may use parental control software on shared family devices.
10 Account Suspension and Closure
10.1 Suspension by 7c77
7c77 may suspend or permanently close an account without prior notice for any of the following reasons:
- Registration using false or incomplete information.
- Evidence of operating multiple accounts.
- Detection of fraudulent or unusual betting activity.
- Proven clear abuse of bonus terms and conditions.
- Legal instruction or investigative requirement.
10.2 Account Closure by the User
Any user may request account closure by contacting the 7c77 support team via 24/7 live chat or email. All valid funds in the account may be withdrawn before the request is processed.
11 Customer Support
The 7c77 customer support team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English. Two contact channels are available:
- Live Chat: Get direct support through the website or app.
- Email: [email protected] — for detailed complaints or document submissions.
For general enquiries, visit our FAQ section, where answers to the most frequently asked questions are compiled.
12 Limitation of Liability
7c77 always strives to provide reliable service, however the platform's liability will be limited in the following cases:
- Loss caused by internet disconnection or issues with the user's own device.
- Failure of third-party software or services.
- Service disruption resulting from unforeseen natural disasters or government directives.
- Loss arising from the user sharing their account credentials with another person.
13 Changes to Terms and Governing Authority
13.1 Right to Make Changes
7c77 reserves the right to change, add to or remove any part of these terms and conditions at any time. For significant changes, an effort will be made to notify users by email or via a notice on the site. Continuing to use the platform after any change constitutes acceptance of the new terms.
13.2 Entire Agreement
These terms and conditions, the privacy policy and any specific bonus terms together form the entire agreement between 7c77 and the user. No verbal or written promise outside this document will be considered valid.
13.3 Dispute Resolution
In the event of a dispute, the user must first contact 7c77 customer support to seek a resolution. If an internal resolution is not possible, both parties will attempt to resolve the dispute through neutral third-party arbitration.